• CHSC Min 1

    Challenge

    To redesign and rebuild the website from scratch with existing various UX and UI flaws. 

    Solution

    Due to the websites' complicated nature and severity, a thorough testing was put in place by each department including, UX, UI and Development. We created a strategy by taking into consideration that the website has high traffic as it offers online booking for residency visa medical screening for residents in Abu Dhabi. It was important to make sure that users find the required tools fast and easily on the website and so key components were placed on the homepage to cater to the different audiences. A list of key features were mapped out and developed on the website linking it to the clients internal system via API’s.

    Impact

    A fully-fledged website that includes key features to support the day-to-day needs of the users:​

    • Book appointments for Visa Medical Screening with options Pay Online and Pay at Center​
    • Check the Result Status of your medical screening​
    • Set reminders for your next visa renewal